Symantec netbackup schedule is not working

If a schedule or schedules are not working, do following steps on the master server:
1. shutdown NBU services
C:\program files\veritas\netbackup\bin\bpdown.exe -v -f
2. use bpps or Services to check all the NBU service including PBX service are not running.
3. delete the below files if they exist:
C:\program files\veritas\netbackup\bin\bpsched.d\pempersist
C:\program files\veritas\netbackup\bin\bpsched.d\retirepersist
C:\program files\veritas\netbackup\bin\dbdbm.lock
C:\program files\veritas\netbackup\db\jobs\restart\*
C:\program files\veritas\netbackup\db\jobs\pempersist
C:\program files\veritas\netbackup\db\jobs\pempersist2
C:\program files\veritas\netbackup\var\nbproxy_jm.ior
C:\program files\veritas\netbackup\var\nbproxy_pem.ior
C:\program files\veritas\netbackup\var\nbproxy_pem_email.ior
C:\program files\veritas\netbackup\var\TaoNotifSvc*.*
C:\program files\veritas\netbackup\db\failure_history\*
4. startup NBU (reboot recommended)
C:\program files\veritas\netbackup\bin\bpup.exe -v -f
5. Run the following command:
C:\program files\veritas\netbackup\bin\admincmd\nbpemreq -updatepolicies

Author: Ali YAZICI

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