Backup failed with Status Code 1, 2, 6, 13, 24, 42


If backups failed with Status Code 1, 2, 6, 13, 24, 42 at peak times that backed up with Netbackup 52xx Appliance and you can’t find a reasonable solution.


status: 23: socket read failed
socket read failed: errno = 62 - Timer expired
 socket read failed: errno = 104 - Connection reset by peer
network connection broken(40)


As it can be seen in the logs, there is a network problem. If you use balance-alb protocol to bond ethernet ports of appliance, you must change bonding protocol.


To change bonding protocol, firstly connect on BMC console(or use a monitor and keyboard 🙂 ), disable ports that you will re-bond

p2.Main_Menu> Network
p2.Network> LinkAggregation Disable
p2.Network> Unconfigure eth0
Then bond again with protocol that you will use(For Port-channel use balance-xor and for LACP use 802.3ad, both protocol require configuration on switch(s) ):
p2.Network> Configure eth0,eth1,eth2,eth3,eth4,eth5 balance-xor
You can find more information about bonding at this link.
Author: Ali YAZICI

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